The key to improve your communication skills in the office is listening. That is the first thing you need to improve. Why?
Listening is an activity that requires focus and attention in a conversation. It’s not easy to pay attention to other people’s stories or words long enough, but you have to learn to continue to hone your listening skills. The people in your office have stories to tell because they need someone who can listen. Be a good co-worker but don’t leave your duties at the office.
When you start trying to listen to what is around you, you will get a lot of inspiration and new thoughts. Starting from your boss who tell stories about his early career stories, or colleagues who tell you about her daughter. Don’t forget to give a proper respond to each person because they will remember your thoughts about their stories. Believe me.
Some important tips to listening well;
- Listening with your eye, eyes, and heart. When you listen to other people, you already agree to spend your time to focus on their story.
- 2. Use reaffirming nonverbals. To make sure the storyteller feel listened, you can add ‘Hmm’, or ‘Uh uh’ as a sign that you get the story. Avoid overreacting or underestimating the storyteller.
- Connect. After they finish their story, you can ask a clarifying question. They will feel heard and cared for. Ask questions that relate to the story she tells. Don’t ask sensitive and personal questions.
- Give recommendations that you think it will help the storyteller.
Improving your communication skills is a journey because you meet a lot of personality in the office. You will adapt when dealing with each person. I recommend you to check our profile here to get more answers about Career and Personal Growth or visit our Instagram page at centralgrowthvc for more updates!